International coordination

International Care

Specialized veterinary care coordinated before, during and after the clinical journey.

For families living abroad, traveling with their animals, or coordinating continuity of care across cities and countries, International Care brings records, scheduling, communication and digital follow-up together.

Português · English · EspañolRecords coordinationDigital follow-up
Portrait in a veterinary university setting at the University of Porto
International Care · Veterinary Medicine

A coordinated journey

From planning to continuity of care.

01

Before

Organize before the appointment.

Clinical history, radiographs, CT, MRI studies and reports can be organized in advance to make the assessment more focused.

02

During

Care with the full context.

Consultation, diagnostics, procedures and reassessments can be coordinated according to the case, availability and patient needs.

03

After

Continuity wherever you are.

The Patient Area keeps the recovery plan, exercises, prescribed medications, reminders, check-ins and progress records in one environment.

PT · EN · ES

Continuity across borders.

Records, scheduling, follow-up and clinical communication can travel with the patient throughout the journey, preserving context and organization across locations.

Connected globe representing international coordination

International Care

What can be coordinated.

01

Records & imaging

Pre-visit organization of available clinical material.

02

Scheduling & logistics

Coordination of consultation, reassessments and care steps.

03

Multilingual reports

Documentation in Portuguese, English or Spanish when useful for continuity.

04

Patient Area

Plan, routine, progress, reminders and recovery in the PWA.

05

Referring veterinarian

Communication and reports that support shared continuity.

06

Post-visit follow-up

Digital follow-up when clinically appropriate and permitted.

PT · EN · ES

International communication without losing continuity.

Digital and document coordination can be organized in Portuguese, English and Spanish. The selected language follows scheduling, the Patient Area, reminders and follow-up modules.

International Care

Organize care before the first appointment.

Start with the schedule and indicate that you need international coordination so records and logistics can be prepared in advance.

Continuity of care

Frequent questions

Quick guidance for common recovery-care questions.

Does my pet need a surgical recovery suit?

It depends on the procedure, incision location and patient behavior. When indicated, the garment should stay clean, dry and properly fitted without compressing the wound. If the animal can still lick or bite the area, protection needs to be reassessed.

Does a recovery suit replace an Elizabethan collar?

Not always. The goal is to prevent access to the incision. In some locations or patients, a suit does not prevent licking or chewing, and a collar may still be necessary. Follow the protection recommended for that procedure.

How should I monitor the surgical wound?

Observe it without unnecessary handling. Increasing redness, swelling, discharge, foul odor, wound opening, bleeding or progressively increasing pain are reasons to contact the team. Serial photos can help when requested.

Can the incision get wet or can my pet have a bath?

Do not wet the surgical area or bathe your pet until specific clearance is given. Moisture can affect dressings, increase contamination risk and make wound assessment harder. If it gets wet accidentally, contact the team.

What should I do if I miss a medication dose?

Do not double the next dose on your own. The correct action depends on the medication, interval and how late the dose is. Check the patient instructions or contact the team before compensating for a missed dose.

Can I change the dose, schedule or stop a medication?

Not without veterinary guidance. Dose, interval and duration are part of the prescription. Do not add human medicines, anti-inflammatory drugs or supplements without confirmation because interactions or contraindications may exist.